Refund Policy
At Instant Beauty Cosmetics , we strive to ensure your complete satisfaction with every purchase. If you are not entirely satisfied with your purchase, we’re here to help.
30-Day Satisfaction Guarantee
We offer a 30-day satisfaction guarantee on all cosmetics purchased through our online store. If you are not satisfied with your purchase for any reason within 30 days of delivery, you may return it for a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Return Process
To initiate a return, please contact our customer service team at [insert contact email or phone number] with your order number and details of the item(s) you wish to return. Once your return request is approved, we will provide you with a return shipping label and instructions on how to return the item(s).
Refund Processing
Upon receipt of your returned item(s), we will inspect them and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment within 5-10 days. Please note that shipping fees are non-refundable, and the cost of return shipping will be deducted from your refund unless the return is due to an error on our part.
Exchanges
If you wish to exchange an item for a different color, size, or product, please contact us to arrange the exchange. Exchanges are subject to product availability, and any price differences will be handled accordingly.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately so that we can resolve the issue. We may request photos of the damage or defects to expedite the process.
Contact Us
If you have any questions about our refund policy or need assistance with a return, please don’t hesitate to contact us at ibcosmeticsusa@gmail.com. Our customer service team is here to help you.
